FAQs • San Benito, TX • CivicEngage

How do I file a complaint against a Police Officer?: You can visit the San Benito Police Department at 601 North Oscar Williams Rd San Benito, Texas 78586 or Call for a Patrol Supervisor. The Patrol Supervisor will take your formal complaint and it will be forwarded to the Internal Affairs Division for investigation.

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Patrol Division

1. How do I obtain a copy of a police report?: To obtain a police report, please visit the Records Department at San Benito Police Department headquarters with a form of proper identification. The Department headquarters is located at 601 N Oscar Williams Rd, San Benito, TX 78586.

2. How can I make a Police Report?: You can visit San Benito Police Department headquarters at 601 North Oscar Williams Rd. San Benito, Texas 78586 or by calling police dispatch to place a call for service. In certain situations, an officer may handle the call over the phone, but will respond to your residence to process a crime scene or if police intervention is necessary. You can reach us for non-emergencies (956) 361-3880. For emergencies please dial 9-1-1.

3. A Police Officer gave me a traffic citation. What do i do?: You have 10 days to present yourself to a Judge or the Court Clerk in order to avoid a warrant from being issued. Please visit the Municipal Court at 485 North Sam Houston San Benito, Texas 78586

4. How do I file a complaint against a Police Officer?: You can visit the San Benito Police Department at 601 North Oscar Williams Rd San Benito, Texas 78586 or Call for a Patrol Supervisor. The Patrol Supervisor will take your formal complaint and it will be forwarded to the Internal Affairs Division for investigation.

5. How do I file a complaint against a Police Officer Supervisor?: You can visit our Police Department at 601 North Oscar Williams Rd. San Benito, Texas 78586 and request to speak to an Internal Affairs Division Detective. The Detective will take your report and it will be investigated.

6. I am leaving town on vacation. How can I request an extra patrol of my residence?: Please utilize our Vacation Watch Request services by filling out the required information here. You can also visit our department headquarters and speak to Lieutenant Eloy Martinez in person to setup a watch request.