FAQs • San Benito, TX • CivicEngage

How can I find Valley Metro bus routes and schedules?: Visit: /DocumentCenter/View/5025/Valley-Metro-PDF

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Public Affairs

2. When is the San Benito Christmas Parade?: The 2022 Christmas Parade is tentatively scheduled for Saturday, December 10 at 6 p.m. in downtown San Benito on Sam Houston Blvd.

3. I need a trap to capture an animal. Where can I obtain one?: You can borrow a trap to safely capture an animal at large from our Animal Control Division. The Animal Control Division operates normally on Monday-Friday from 8 AM to 5 PM. The Animal Control Division can be reached at (956) 361-3880 by leaving a message or by emailing the City's Animal Control Supervisor Police Lieutenant Eloy Martinez at emartinez@cityofsanbenito.com . We ask for your patience as there may be a wait time for a city owned trap. Keep in mind that certain wild animals native to the area such as opossums and raccoons will not be picked up by our animal control division.

4. I have some stray cats and dogs. How can I get them picked up?: You can leave a message for the City's Animal Control Division by contacting the police non-emergency phone line at (956) 361-3880. An animal control officer will promptly be dispatched to your location to pick up the animal(s) in question. Please review the Animal Control Division page here to enter a call for service from an online source.

5. Where can I get a copy of my birth certificate?: You can go the City Hall at 485 N. Sam Houston, San Benito, Texas 78586 and speak with the Vital Statics Registrar. Telephone 956-361-3800

6. How can I find Valley Metro bus routes and schedules?: Visit: /DocumentCenter/View/5025/Valley-Metro-PDF

7. How do I report a sewer problem?: You can call 956-361-3804 (Ext. 212, 213 or 214) or fill out a report at: Form Center • San Benito, TX • CivicEngage (cityofsanbenito.com)

8. When is ResacaFest?: ResacaFest is traditionally scheduled on the first Saturday in July around Independence Day at Heavin Memorial Park, 705 N. Bowie, San Benito, Texas.

9. How can I get my water bill balance due?: You can call the Utilities Department at 956-361-3804 (Ext. 212, 213, 213)

11. Where can I find information about using a City park?: You can call 361-3804 Ext. 307.

12. Where is the museum located?: The San Benito Cultural Heritage Museum is located at 250 E. Heywood St., San Benito, Texas, 78586.
For more information, go to: Cultural Arts Department | San Benito, TX - Official Website (cityofsanbenito.com)

13. Do you offer any events to honor US Veterans?: Yes, we do. Specific events will be announced through social media and on our website.
Memorial Day is observed on the last Monday of May.
Veterans Day is observed on November 11.
The City's Veterans War Memorial is located at the intersection of Sam Houston Boulevard and Rowson Street near the railroad tracks.