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1. How do I schedule a Fire Drill?

Fire drills observations can be scheduled by emailing Sandra Ramirez or calling 956-361-3880. Please try to schedule your Fire Drill at least 2 business days in advance.

2. Who do I contact to get a burn permit?

Burn permits inside the City Limits are issued by contacting Planning & Development Department at 956-361-3804 Ex: 402. Burn permits outside the City Limits are issued by the Cameron County Fire Marshall at 956-554-6700. 

City Burn Permit Application (PDF).

Do’s and Don’ts for Outdoor Burning at Your Residence (texas.gov)

3. I have a bee infestation at my house. Who do I contact for help?

The Fire Dept. is not equipped to remove wasps, does not respond to bees outside the City Limits, nor can they remove honey bees located inside the walls of a structure. An exterminator will have to be called. For honey bee removal from trees or the exterior walls of a structure, you can call the San Benito Police and Fire Dispatcher at 956-361-3880.

4. Who do I contact for a water break or a fire hydrant maintenance issue?

You can contact Public Works at 956-361-3804. For emergencies or after hours service, call 956-361-3880.

5. Who do I contact for an animal rescue or an animal removal?

You can contact Animal Control at 956-361-3800. For after hours service, call 956-361-3880.

6. How do I contact the Fire Marshall?

The Operations Chief is currently filling the role of the Fire Marshall and can be contacted at 956-456-3643.

7. Where can I pick up a fire report?

Fire reports can be requested by contacting Christina at 956-361-3819. Completed fire reports are usually available 3 business days after a fire.

8. How do I get more information about the types of Fire Safety Presentations and schedule one?

You can get more information about the types of presentations available by contacting either of the two Fire Department Stations. You can schedule a presentation by contacting the Assistant Fire Chief Jesus Tijerina at 956-626-5599.